Privacy

Privacy Policy

Last updated: September 7, 2026

This Privacy Policy describes how Creative Hand Solutions LLC (“Creative Hand Solutions,” “we,” “us,” or “our”) collects, uses, and shares information when you use creativehandsolutions.com, request an estimate, or otherwise contact us.

Information we collect

Depending on how you interact with us, we may collect:

Contact details such as name, phone number, and email address
Project details such as city, service needed, project description, preferred contact method, customer type, and optional property address
Photos you upload with an estimate request
SMS consent choices you affirmatively select (or leave unchecked)
Technical and attribution details such as landing page URL, referrer, and UTM parameters when captured with a form submission
Messages you send through third-party tools embedded on the site (for example, a chat widget operated by our CRM provider)

Why we collect information

We use this information to:

Review estimate requests and decide whether the work is a fit
Respond by phone, email, or text when you have consented to text messages
Schedule, perform, and invoice work if we take the job
Operate, secure, and improve the website
Comply with legal obligations and respond to lawful requests

We do not sell personal information.

How information may be shared

We may share information with operational service providers that help us run the business, such as hosting, form processing, CRM, messaging, analytics, or email tools, only as needed to provide those services. We may also disclose information if required by law or to protect rights, safety, and security.

This site may load a third-party chat widget (LeadConnector). Creative Hand Solutions does not treat that widget as the website estimate-form delivery path. When the online estimate form is enabled, submissions (including optional photos and SMS consent) are processed by our hosting and email providers solely to deliver your request to us and, if you provide an email address, to send a short confirmation.

When Google Tag Manager / Google Analytics 4 are configured, the site may set analytics cookies and record page views plus non-identifying interaction events (for example phone/SMS clicks and estimate-form milestones). We do not send your name, phone, email, address, or project description to analytics. Advertising pixels are not used unless this policy is updated to name them.

SMS Communications

When you provide your telephone number and affirmatively opt in, Creative Hand Solutions LLC may send text messages related to your estimate request, appointments, scheduling, project updates, customer-service inquiries, or marketing communications, depending on the consent you provide. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent will not be shared with third parties, except service providers that help deliver the messaging service.

Providing a phone number or submitting a form is not, by itself, consent to receive text messages. Consent is collected only through a separate, optional checkbox that is unchecked by default. Consent to receive text messages is not a condition of purchasing services.

Contact us

Questions about your information? Email ulises@creativehandsolutions.com or call (405) 957-4465.

Based in Oklahoma City. View our metro service areas.